![]() Service Solutions
When SSC was founded 17 years ago, we chose IDX Systems Corporation as our software vendor. The decision to partner with an innovative industry leader enabled us to to specifically focus on the service aspect of revenue cycle management and not software construction. Our experience on our own IDX (Flowcast) system enabled us to offer a full range of services to clients who wanted to combine the power of their own IDX software with SSC outsourced solutions. By developing Business Process Outsourcing services (BPO) SSC was able to leverage that experience to offer solutions to clients on other systems. We currently manage a substantial amount of accounts receivable on our clients EPIC System. We offer the ability to utilize SSC on a tiered level of service that is determined by the amount of involvement that physicians require. SSC's services are customizable and are designed to adapt to the specific needs of our clients. We understand that in many cases you have invested money and time on your own system. The thought of disrupting your workplace with new technology seems a tremendous burden. We recognize your concerns and offer a solution. Due to the amount of EPIC and IDX experience, SSC has the trained staff and resources to adapt to, and utilize the system on which you currently do business. This is a rapidly growing industry trend. A dedicated staff team is assigned to your business and develops an action plan to execute our proven procedures in your workplace. Tapping into our strong Follow Up, Customer Service and Payor Management teams, you have a large staff working to help resolve outstanding billing issues. By utilizing our client service team, you can begin getting additional insight into what your business is achieving overall and discover new ways to improve on your annual financial results.
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